Hotel Lords, Fort Mumbai, Mumbai

The hotel had both positives and negatives. The rooms were spotless with modern bathrooms and very comfortable mattresses, but they were somewhat small, limiting movement with luggage. The staff's service varied from extremely sweet and kind to being okay but not very friendly. They were overall helpful and well-mannered. The location was very good, especially close to the Gateway of India, ensuring convenience. Dining options were available but super expensive and not complimentary, affecting the overall dining experience.

The hotel had some shortcomings with the small and untidy rooms, but it was conveniently located near the Gateway of India. The service was top-notch with courteous and helpful staff. The dining options were limited and overpriced, yet the facilities were decent.

The hotel had a great location, very near to Gateway of India and the CSMT train station. The room with a king-size bed was clean and neat, although not well planned. The service was excellent, with cooperative staff who promptly handled a bathroom leak issue. The dining was super expensive, not included in the price paid, with the option for locally caught fish. The facilities were up to standard.